Terms of Service

1. Acceptance of Terms

By accessing and using MobileCarUnlock.com Locksmith services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

MobileCarUnlock.com Locksmith provides professional automotive locksmith services including but not limited to:

• Emergency car lockout services
• Key replacement and duplication
• Ignition repair and replacement
• Remote key programming
• Broken key extraction
• Lock rekeying services

3. Service Area and Availability

Our services are available 24/7 throughout Los Angeles County. We strive to provide service typically within 20-30 minutes of your call, though actual response times may vary based on location, traffic conditions, and service demand.

4. Pricing and Payment

Service pricing is based on the type of service required, time of day, and location. We provide upfront pricing before beginning any work. Payment is due upon completion of service and may be made by:

• Cash
• Credit/Debit cards
• Digital payment methods

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate vehicle information and location
• Ensuring safe access to the vehicle
• Having proper identification when required
• Providing proof of vehicle ownership when requested
• Following all safety instructions provided by our technicians

6. Limitation of Liability

MobileCarUnlock.com Locksmith's liability is limited to the cost of the service provided. We are not liable for any indirect, incidental, special, or consequential damages. Our technicians are trained professionals, but we cannot guarantee that all lockout situations can be resolved without potential damage to the vehicle.

7. Warranty and Guarantees

We provide a 90-day warranty on parts and labor for key replacement and programming services. Warranty terms vary by service type and will be clearly communicated before work begins. We stand behind our workmanship and will address any issues that arise within the warranty period.

8. Priority Service Terms

Emergency services are available 24/7 with no additional after-hours charges. We reserve the right to refuse service in situations where we determine it may be unsafe or illegal to proceed.

9. Cancellation and Refund Policy

Services may be cancelled before work begins without charge. Once work has commenced, cancellation may result in charges for work already performed. Refunds are provided at our discretion and based on the circumstances of the cancellation.

10. Privacy and Data Protection

We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

11. SMS/Text Message Communications

By providing your mobile phone number and submitting a service request, booking, or contact form on our website, you expressly consent to receive SMS/text messages from Mobile Car Unlock.com. Messages may include:

• Transactional: Service confirmations, appointment reminders, technician ETA updates, dispatch notifications, and payment receipts.
• Customer Care: Follow-up messages about your service, support responses, and satisfaction check-ins.
• Promotional: Occasional service recommendations, seasonal offers, or special discounts. You may receive promotional messages only if you have provided prior express written consent.

Message Frequency: Message frequency varies based on your service interactions. You may receive up to 5 messages per month.

Msg & data rates may apply. Standard messaging and data rates from your wireless carrier may apply. Check with your carrier for details.

How to Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message from us. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent unless you re-subscribe.

How to Get Help: Reply HELP to any message for assistance, or contact us directly at (213) 246-8380 or [email protected].

Consent is not a condition of purchase. You are not required to consent to receiving text messages as a condition of purchasing any goods or services from us. Your consent to receive SMS may be revoked at any time. For full details on how we handle your mobile phone number and SMS data, please see our Privacy Policy — SMS/Text Messaging section.

12. Compliance with Laws

All services are provided in compliance with applicable federal, state, and local laws. We are licensed and bonded as required by California law (California BSIS License #8465).

13. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.

14. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association.

15. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

16. Contact Information

For questions about these terms or our services, please contact us: